At present, eDiscovery is centred around production of vast quantities of emails and file records as quickly as possible for a legal engagement. The entire mindset is purely reactive and organisations are trying to perform searches of their Data without existing adequate management – in some cases none at all – and delaying the outputs or including results that should have long been deleted or properly archived. This is costly, both in terms of time and bottom line and may have negative impacts in how quickly they can respond to cases.
Continue reading “Changing the eDiscovery Mindset”
Messaging Options Grow
It is 2017 and we are spoiled for choice in terms of business communication. Whether it is internal work group collaboration or external correspondence with customers and prospects, the options for interaction continue to grow. In such a landscape, with chatbots, IM, video calls, social media messaging all freely available, it would be forgivable to mentally write off the “old school” email as a thing of the past. However, recent research has shown that not only has email not declined in popularity but contrarily has continued to grow exponentially.
Why is this happening and how is it being managed by organisations already deluged by Data?
Continue reading “Email Continues to Grow Exponentially”
Open All Hours
Working time and personal time are becoming more and more blurred. The reach of the former can extend into literally all hours, especially if you are in a globally active organisation. Emails can appear at any time of the day or night and with smart tech devices, it is easy to get notifications and reply in an instant. Most of the time, with good self-discipline, this is not going to be a problem but what about the times you should hold off on that quick reply?
Continue reading “When Not to Reply to an Email”
Avoid Unnecessary Hassle
It is good business (or common) sense to avoid using certain information, terms and content on your business systems. Besides leaving yourself and your organisation open to legal problems if a case were to come up, the daily headlines of massive Data breaches means that what you might think will never be seen outside of your network could be front page tabloid headlines tomorrow!
Continue reading “10 Things To Avoid Having on Email”
New compliance regulation changes are coming next year. Especially relevant is how email information is stored and for how long. Meanwhile the penalties for non-compliance are potentially company closing.
While email volume continues to grow every year; the chances that your company will need to show records during audit or legal proceedings will massively increase.
Continue reading “Understanding Email Compliance”